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Customer Database and Loyalty

Get to know better your guests to offer them tailored experiences
to retain them more effectively.

Personalize your guests experience thanks to an automatically updated customer file

  • The customers' data belongs to you and are not used to promote other restaurants
  • Automatically supply your customers profiles with bookings made through your online booking system
  • Record your guests preferences on their personal profile and offer them a bespoke greeting on their next visit
The customer file information displayed on the Zenchef platform Shape

Have your guests visit you again with simple and efficient actions

  • Benefit from an automatic customers database segmentation (regular guests, VIP...) to adapt the messages you are sending
  • From your Zenchef platform, easily send newsletters to your guests and offer them to come back on special occasions
  • With an opening rate higher than 90%, use our SMS templates available on your Zenchef platform to inform your guests about your updates, and have them visit you again
Templates of SMS and newsletter action sent through the semgented customers list Shape

Save time on your guest interactions on social networks

  • In only 30 seconds and one click, publish information both on Facebook and Twitter from your Zenchef platform
  • View at a glance all the pictures of your meals or of your restaurant that have been published by your guests on Instagram
The pictures of your restaurant your guests took displayed on the Zenchef platform Shape

In 2 years Zenchef has allowed me to collect more than 8000 contact details in my customers database!

Steven Ramon •
Le Rouge Barre restaurant in Lille
Steven Ramon portrait